Report a Bug

Submit a Bug Report

If you encounter a crash, rendering issue, visual artifact, or unexpected behavior, please send a report using the button below.

Email Bug Report

Information to Include

Including the following information can significantly improve our ability to reproduce and resolve issues.

Application Version

The version of Sillence you are using.

macOS Version

The version of macOS installed on your Mac.

Hardware

Your Mac model and Apple Silicon chip (M1, M2, M3, M4, or later).

Description

Explain what happened and why the result was unexpected.

Steps to Reproduce

Whenever possible, provide clear steps.

1. Open a scene
2. Import a USDZ model
3. Switch to Path Tracing mode
4. Move a light source
5. The application crashes

Expected Result

Describe what you expected to happen.

Actual Result

Describe what actually happened.

Screenshots and Recordings

Screenshots and screen recordings are often extremely helpful when investigating issues.

• Screenshots
• Screen recordings
• Example scene files

Crash Reports

If macOS generates a crash report, attaching the report may help identify the source of the issue.

Before Submitting

Please review the Help Center and FAQ to see whether the issue has already been addressed.

Feature Requests

If your report is actually a feature request or workflow suggestion, please use the Support page instead.

User feedback plays an important role in shaping future development.